Senior Business Analyst

Job Summary

A company is looking for a Senior Business Analyst who can positively impact millions of people.

Key Responsibilities

• Respond to high-volume technical inquiries from VA users
• Create and oversee business automation process strategies and implementations
• Document inquiry responses and problem resolutions before closing tickets

Required Qualifications

• Expert in Configuration Management methods and concepts
• Experience in Business Process Management (Intermediate)
• Data analytics experience (Intermediate/Novice)
• Bachelor's Degree in relevant fields plus 5 years of experience
• Ability to pass a Tier 2/Moderate Background Investigation