Senior Business Analyst

Job Summary

A company is looking for a Senior Business Analyst with expertise in Salesforce.

Key Responsibilities

• Collaborate with stakeholders to map business processes to Salesforce capabilities
• Facilitate workshops to gather user needs and create detailed documentation
• Provide user support, conduct gap analysis, and develop test plans for solutions

Required Qualifications

• Bachelor's degree in information technology, Business Administration, or a related field
• Minimum of 5 years of experience as a Business Analyst, with 3 years in Salesforce
• Salesforce Certified Administrator or Advanced Administrator preferred
• Proficient in Agile delivery methodology
• Experience with AI is recommended