Senior Business Analyst - Utilities

Job Summary

Supporting a key transformation initiative at Pacific Gas & Electric, the full-time Senior Business Analyst - Utilities will participate in process discovery, mapping, and optimization efforts focused on electric distribution patrol and inspection processes in a remote work environment.

Key Responsibilities

• Participate in end-to-end business process mapping and analysis for electric distribution patrol and inspection programs
• Document current-state (As-Is) and future-state (To-Be) processes using BPMN 2.0 standards
• Identify process inefficiencies, risks, and gaps related to inspection completion, data quality, and handoffs

Required Qualifications

• 7+ years of experience in business analysis or process mapping
• Experience in electric utilities, especially distribution patrol and inspection
• Expertise in BPMN 2.0
• Experience with process mapping tools such as SAP Signavio, ARIS, Blueworks, or Visio
• Bachelor's degree in a relevant field