Senior Business Operations Analyst

Job Summary

A company is looking for a Senior Business Operations Analyst to drive operational efficiency across the Global Services Team.

Key Responsibilities

• Analyze performance data and resource capacity to provide actionable insights and recommendations for performance improvements
• Manage operational rhythm and data integrity, including resource allocation and optimizing resource utilization
• Implement strategic frameworks and collaborate with cross-functional teams to enhance resource management and reporting processes

Required Qualifications

• 5+ years of SaaS business operations and analytics experience, or directly relevant experience
• Strong proficiency in Salesforce, SQL, and Excel/Google Sheets
• Proven ability to interpret analysis and provide actionable insights
• Highly organized and accountable, with a solutions-oriented mindset
• Innate curiosity and ability to problem-solve effectively