Senior Business Operations Coordinator

Job Summary

Supporting the Optum Behavioral Health psychologist team, the full-time Senior Business Operations Coordinator will provide administrative support by entering service authorizations, sending letter assignment tasks, and communicating clinical determinations, all while working remotely within standard business hours.

Key responsibilities:

• Document and manage letter assignment tasks for psychologist reviewers, ensuring timely administrative follow-through
• Accurately enter service authorizations and related information into electronic medical record systems
• Communicate clinical determinations to clinicians and outpatient practices, documenting interactions in relevant systems

Required qualifications:

• High School Diploma or GED
• Advanced proficiency in Microsoft Outlook, Excel, and Word
• 2+ years of data entry experience with a focus on maintaining data accuracy
• 1+ years of experience in a healthcare, managed care, behavioral health, or insurance environment
• Ability to work 40 hours per week remotely within standard business hours