Senior Business Operations Manager

Job Summary

A company is looking for a Senior Business Operations Manager to shape the operational rhythm and strategic direction of the Global Consumer Insights team.

Key Responsibilities

• Drive operational excellence through biweekly operations reviews and management of the GCI Scorecard
• Lead cross-functional initiatives and optimize team workflows using project management tools
• Develop engaging content for internal communications and coordinate consumer insights delivery to teams

Required Qualifications

• Bachelor's or Master's degree in Business, Communications, or a related field
• Proven operational or strategic planning experience, preferably in the software industry
• Training and/or experience in agile methodologies, organizational strategy, and operations management
• Strong organizational and analytical skills for translating insights into actionable plans
• Collaborative mindset with the ability to influence and drive alignment across diverse teams