Senior Business Operations Manager

Job Summary

Managing day-to-day execution across functional areas, the full-time remote Senior Business Operations Manager will oversee client operations strategy, deal desk, utilization operations, and pricing analysis while leading a small team and driving cross-functional accountability.

Key Responsibilities:

• Manage day-to-day execution across relevant functional areas, ensuring seamless delivery throughout the client lifecycle
• Own pricing and utilization management analytics, structuring deals that align client needs with commercial objectives
• Lead client implementation processes end-to-end, coordinating with cross-functional teams to meet milestones and SLAs

Required Qualifications:

• 5-8 years of experience in business operations, revenue operations, management consulting, or in-house strategy roles
• Demonstrated ability to work with financial models, pricing structures, or client-level P&L analysis
• Proven experience driving complex, multi-stakeholder workstreams to completion with minimal oversight
• Experience managing direct reports and developing team members in a fast-paced environment
• Strong process design and project management skills applied to complex operational workflows