Senior Business Process Analyst

Job Summary

A company is looking for a Senior Business Process Analyst to drive strategic business initiatives and operational excellence in claims operations.

Key Responsibilities

• Drive data-driven decision making using advanced analytical and visualization tools
• Lead process analysis and optimization efforts to improve efficiency and cost outcomes
• Develop and track performance metrics, conducting root cause analysis to align improvements with performance gaps

Required Qualifications

• Bachelor's degree in Economics, Business Administration, or 5+ years in a related field
• Experience in data analysis, consulting, or a related field
• Strong experience as a Senior Business or Process Analyst, preferably in Workers' Compensation or insurance claims
• Proven ability to operate effectively in Agile environments
• Advanced proficiency in Excel for data analysis