Senior Business Systems Analyst

Job Summary

A company is looking for a Senior Business Systems Analyst.

Key Responsibilities

• Provide day-to-day production support for P&C Claims administration platforms, ensuring timely resolution of system issues
• Partner with business users, vendors, and IT teams to troubleshoot and resolve issues
• Support system upgrades, enhancements, and testing activities, ensuring alignment with Claims business requirements

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience
• 3+ years of IT support experience within the Property & Casualty insurance industry; direct experience with Claims systems preferred
• Strong working knowledge of the Claims process and related workflows
• Experience with WCXP or similar Claims workflow platforms strongly preferred
• Ability to work effectively both independently and within a collaborative team environment