Senior Business Systems Analyst
Job Summary
Focusing on Ad Sales technology, the full-time Senior Business Systems Analyst will provide front-end user support, back-end monitoring, and troubleshooting for integrated systems that assist with sales, planning, and campaign management in a fully remote environment.
Key responsibilities
- Analyze and manage ticket requests while adhering to established SLAs
- Collaborate with teams to troubleshoot issues and document solutions in a knowledge base
- Identify system defects and work with vendors to implement effective solutions
Required qualifications
- Minimum 5 years of experience working in an ad sales system
- Experience with a unified ad business management platform (e.g., Operative.One)
- Proficiency in SQL and troubleshooting software and system integrations
- Experience in maintaining positive customer relationships
- Willingness to work flexible hours for operational needs and special events
Complete Job Description
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