Senior Call Center Representative

Job Summary

A company is looking for a Remote Senior Call Center Representative.

Key Responsibilities

• Answer and track incoming calls
• Prepare and submit accurate, detailed reports in government systems
• Train and onboard new Customer Service Representatives (CSRs)

Required Qualifications

• 5+ years of experience in a call center
• Associates Degree (may be substituted with additional work experience)
• Proven ability to multitask while communicating and inputting data
• Experience in handling sensitive information