Senior Care Navigator

Job Summary

A company is looking for a Senior Care Navigator to guide clients through the behavioral health landscape and provide support in their time of need.

Key Responsibilities:

• Conduct outreach to understand and assess higher risk clients' needs, and take action when necessary with the support of clinical staff
• Support clients along their care journey, from entry into the system to their first appointment and beyond
• Leverage clinical expertise to determine the most suitable level of care and provider for clients based on needs, preferences, and availability

Required Qualifications:

• Master's level mental health/clinical degree
• 2-3 years of experience in Care Navigation/Coordination/Intake within the mental health or healthcare arena
• Experience with telephonic crisis intervention
• Operational experience within fast-growth healthtech, ideal
• Self-starter, proactive, and solution-oriented