Senior Case Administrator

Job Summary

A company is looking for a Sr. Case Administrator to provide exceptional customer service and manage new business processes.

Key Responsibilities

• Serve as the primary contact for assigned regions, processing new business administration tasks from case setup to final disposition
• Maintain high-quality customer relationships by assessing needs and providing timely support, including case updates and compliance with regulatory policies
• Collaborate with various departments and financial professionals to ensure efficient processing and resolution of customer requests

Required Qualifications

• Bachelor's Degree required
• 3-5 years of experience in processing or a similar position preferred
• LOMA or industry courses or certification preferred
• Prior experience or knowledge of insurance is a plus
• Competent computer skills, particularly in Microsoft Office