Senior Case Analyst

Job Summary

To support expert-led projects, the fully remote Senior Case Analyst will oversee case workflows, coordinate resources, and ensure accurate documentation while serving as a subject matter resource for training and refining Standard Operating Procedures.

Key Responsibilities

• Manage project workflow from case intake to completion, including eligibility determination and scheduling
• Document project records and provide case status updates in response to inquiries
• Train new Case Analysts and assist in the development of standardized practices to improve organizational efficiency

Required Qualifications

• 5+ years of experience in case management, project coordination, or legal support
• High school diploma or equivalent required; some college coursework or an associate degree preferred
• Proficiency in Microsoft Office and case management/document management systems
• Strong organizational and time management skills
• Self-motivated with attention to detail and accuracy