Senior Case Management Assistant

Job Summary

A company is looking for a Case Management Assistant Senior to provide appointment scheduling services and facilitate communication among patients and healthcare providers.

Key Responsibilities

• Schedule patient appointments and provide preparation instructions according to physician-specific guidelines
• Coordinate and complete patient registration, ensuring accurate demographic and insurance information
• Process referral requests and manage multi-channel communications regarding appointments and patient needs

Required Qualifications

• High School Diploma or Equivalent (GED) required
• Minimum of 1 year of customer service experience required
• Ability to work independently and manage time effectively
• Experience in a healthcare environment is preferred
• Certification(s) and License(s) are not specified but may be beneficial