Senior Claims Operations Manager

Job Summary

A company is looking for a Senior Claims Operation Manager.

Key Responsibilities:

• Lead and manage the Claims team, ensuring smooth day-to-day operations
• Uphold service standards, delivering exceptional customer experiences across the claims process
• Collaborate with carrier partners to streamline and optimize claims processing and resolution

Qualifications:

• Bachelor's degree or equivalent experience
• 7+ years of experience in claims management within the insurance industry (auto required, commercial auto preferred)
• Proven experience leading claims teams and working with third-party administrators
• In-depth knowledge of insurance coverages, claims processes, and industry regulations
• Experience analyzing claims data to assess and improve portfolio performance