Senior Client Account Specialist

Job Summary

Senior Client Account Specialist, a full-time remote position, is responsible for ensuring timely payments from clients by monitoring accounts, negotiating payment plans, and maintaining positive client relationships.

Key Responsibilities

• Monitor accounts receivable and prioritize collection efforts for overdue accounts
• Negotiate payment plans and settlements while maintaining communication with clients
• Prepare reports on unpaid accounts and collaborate with internal departments to resolve billing issues

Required Qualifications

• 4-year degree preferred or equivalent work experience
• 5 years of relevant accounting experience, preferably in a professional services environment
• Technical proficiency with Microsoft Office Suite and ARCS Collections Software
• Strong financial, business, analytical, and accounting acumen
• Ability to work under pressure and manage multiple projects effectively