Senior Client Account Specialist

Job Summary

To support financial stability, the full-time Senior Client Account Specialist will manage overdue accounts, negotiate payment plans, and maintain client relationships while working remotely.

Key responsibilities

• Monitor accounts receivable to identify overdue accounts and prioritize collection efforts
• Contact clients regarding overdue balances and negotiate payment arrangements or settlements
• Prepare reports on the status of unpaid accounts and collaborate with internal departments to resolve billing issues

Required qualifications

• 4-year degree preferred or a combination of education and relevant work experience
• 5 years of relevant accounting experience, preferably in a professional services environment
• Technical proficiency with Microsoft Office Suite, ARCS Collections Software, and Elite
• Strong financial, business, analytical, and accounting acumen
• Excellent organizational skills and ability to work under pressure with shifting priorities