Senior Client Engagement Manager
Job Summary
Leading the transformation of Client Engagement in a remote, full-time capacity, the Senior/Principal Client Engagement Manager (Operations) will drive onboarding programs, manage high-impact enterprise accounts, and embed AI solutions into daily workflows to enhance efficiency and customer outcomes.
Key responsibilities
- Lead end-to-end customer engagements, ensuring delivery excellence and stakeholder alignment
- Manage timelines, reporting, and communication for high-impact enterprise accounts
- Develop and execute a strategic roadmap for Client Engagement Operations, focusing on AI integration and process improvement
Required qualifications
- Proven experience in operations, strategy, or program management within a client-facing organization
- Hands-on familiarity with building AI agents and internal tools across multiple systems
- Basic understanding of APIs, integrations, and data exchange formats
- Demonstrated success in cross-functional collaboration with various stakeholders
- Strong analytical skills and a data-driven approach to decision-making
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 47,838 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
