Senior Client Marketing Manager

Job Summary

To enhance client relationships and drive retention, the full-time Senior Client Marketing Manager will develop and execute marketing strategies, create client-facing content, and collaborate with cross-functional teams in a remote work environment.

Key responsibilities

• Design and lead client marketing programs focused on retention, upsell, and cross-sell objectives
• Partner with account management and customer success teams to identify marketing opportunities within the client base
• Analyze client engagement data to measure program effectiveness and refine strategies accordingly

Required qualifications

• 4+ years of experience in client marketing, customer marketing, or lifecycle marketing
• Proven ability to design and execute marketing programs that drive retention and expansion revenue
• Strong experience in developing client-facing content and communications across multiple formats
• Ability to work cross-functionally with sales, customer success, and product teams
• Data-driven mindset with experience using CRM and marketing automation platforms