Senior Client Marketing Manager

Job Summary

To deepen relationships with existing clients and drive retention, the full-time Senior Client Marketing Manager will develop and execute marketing strategies, create client-facing content, and collaborate with account management and customer success teams in a remote work environment.

Key responsibilities

• Design and lead client marketing programs to support retention, upsell, and cross-sell objectives
• Analyze client engagement data to measure program effectiveness and refine strategies accordingly
• Build and manage client advocacy programs, including reference programs and testimonials

Required qualifications

• 4+ years of experience in client marketing, customer marketing, or lifecycle marketing
• Proven ability to design and execute marketing programs that drive retention and expansion revenue
• Strong experience in developing client-facing content across multiple formats
• Ability to work cross-functionally with sales, customer success, and product teams
• Data-driven mindset with experience using CRM and marketing automation platforms