Senior Client Operations Specialist
Job Summary
Supporting daily operational processes and reporting activities remotely, the full-time Senior Client Operations Specialist will lead workflows, document procedures, and coordinate with stakeholders to ensure data accuracy and system integrity.
Key responsibilities
- Lead and coordinate day-to-day operational workflows and cross-functional activities
- Document and maintain procedures while providing training and support to staff
- Administer systems and reporting tools, ensuring data accuracy and process adherence
Required qualifications
- Bachelor's degree in Business, Information Systems, or a related field, or equivalent work experience
- 4+ years of experience in operations, systems administration, or reporting support
- Proficiency in Microsoft Office Suite, especially Excel
- Experience with enterprise platforms such as Salesforce, Power BI, and Docebo
- Experience supporting dashboards, reporting processes, and user access management
Complete Job Description
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