Senior Client Partner

Job Summary

Managing a portfolio of strategic enterprise customers, the full-time Senior Client Partner will drive revenue growth and retention by building executive relationships, executing account strategies, and identifying upsell opportunities in a fully remote environment.

Key Responsibilities

• Own the commercial strategy and relationship for a portfolio of enterprise accounts, focusing on customer retention and revenue growth
• Lead executive business reviews and develop compelling value propositions that connect LivePerson's solutions to customer priorities
• Manage the end-to-end renewal strategy and collaborate with cross-functional teams to ensure successful commercial outcomes

Required Qualifications

• 8+ years of experience managing complex enterprise SaaS accounts or strategic customer relationships
• Proven track record of exceeding revenue growth and retention targets
• Experience in consultative, value-based selling and developing strategic business cases for executives
• Strong understanding of AI, automation, and digital transformation technologies
• Experience using MEDDPICC or a similar qualification and deal-management methodology