Senior Client Relationship Manager

Job Summary

A company is looking for a Sr Lead Client Relationship Manager responsible for managing client relationships and overseeing service delivery.

Key Responsibilities

• Manage client relationships to ensure revenue retention and growth
• Serve as a customer advocate and promote solution stability through incident management
• Collaborate with sales teams to develop account strategies and conduct regular customer meetings

Required Qualifications

• Bachelor's degree or equivalent experience
• 5 to 7 years of progressive program management experience, including 1 to 3 years in consulting or technical management
• In-depth knowledge of the company's offerings, products, and services
• Knowledge of LAN technologies