Senior Client Renewal Specialist

Job Summary

A company is looking for a Senior Client Renewal Specialist.

Key Responsibilities

• Facilitate the renewals process from quote to closure, including contract negotiations
• Maintain strong partnerships with internal teams and clients to maximize retention and address renewal-related issues
• Utilize internal tools to keep management informed of renewal status and retention forecasts

Required Qualifications

• Bachelor of Arts or Sciences (BA/BS) degree or equivalent job experience
• 3-5 years of experience in client-facing roles, specifically in customer/client renewals or SaaS account management
• Knowledge of client/customer renewals best practices is a plus
• Experience with Customer Relationship Management (CRM) systems is beneficial
• Fluency in English; additional language proficiency is a plus