Senior Client Service Analyst

Job Summary

To enhance customer satisfaction, the full-time Senior Client Service Analyst will analyze customer data, support client relationships, and collaborate with internal teams while working remotely.

Key responsibilities:

• Support Customer Success Client Managers by understanding client needs and monitoring customer accounts
• Analyze customer data to provide insights and identify opportunities for performance improvement
• Collaborate across functions to ensure operational excellence and client satisfaction related to revenue cycle management services

Required qualifications:

• 2+ years of experience in client services, sales, or consulting
• 2+ years of Revenue Cycle Management (RCM) experience
• Experience working with and manipulating data