Senior Client Service Manager

Job Summary

Senior Client Service Manager, responsible for leading operational support for a top-tier tobacco client in a full-time remote position, managing retailer relationships, and ensuring data program compliance.

Key Responsibilities

• Serve as the Retailer Help Desk Solution Lead for a top-tier tobacco client
• Manage retailer relationships to ensure data program compliance and smooth production processes
• Drive project management and process execution while collaborating with global teams

Required Qualifications

• 2-3+ years of relevant experience in client service or operations
• Experience leading teams and developing talent
• Bachelor's degree preferred
• CPG industry experience preferred
• Tobacco category knowledge preferred