Senior Client Services Coordinator

Job Summary

A company is looking for a Senior Coordinator, Client Services.

Key Responsibilities

• Lead resolution of complex client service issues and act as the first escalation point
• Serve as a subject matter expert in UM Appeals and key operational workflows
• Monitor and analyze operational performance to identify trends and opportunities for improvement

Required Qualifications

• High School Diploma or equivalent required; Bachelor's degree strongly preferred
• Client Services experience required, with 1-2 years in healthcare appeals workflows
• Knowledge of healthcare revenue cycle operations is essential
• Prior experience with hospital EMRs and payer portals is strongly preferred
• Proficiency in MS Outlook, PowerPoint, Word, and Excel is required