Senior Client Services Manager

Job Summary

A company is looking for a Senior Client Services Manager to oversee account services and client relationships.

Key Responsibilities

• Serve as the primary contact for assigned accounts, providing exceptional support and maintaining positive relationships
• Coordinate meetings with stakeholders, prepare agendas, and ensure timely follow-up on action items
• Analyze accounts to identify client needs, develop solutions, and monitor account preferences for growth opportunities

Required Qualifications

• Bachelor's degree or equivalent experience required
• 5 years of experience in customer service, sales, program management, or fundraising
• Experience with CRM platforms, preferably Salesforce
• Ability to work independently in cross-functional environments
• Proficiency in advanced PowerPoint, Word, and Excel; familiarity with Canva is a plus