Senior Client Services Manager

Job Summary

To drive business growth, the full-time Senior Client Services Manager will manage a sales pipeline, engage high-value clients, and lead creative strategy discussions in a remote environment.

Key responsibilities

• Own the pipeline from prospecting to closing, generating opportunities through outbound efforts
• Lead consultative conversations that connect client business challenges to creative solutions
• Collaborate with cross-functional teams to scope and deliver integrated creative projects

Required qualifications

• 7+ years in client-facing roles within a creative agency with experience in selling creative services
• Proven track record of meeting revenue quotas, preferably $2M+ annually
• Strong creative fluency in branding, campaigns, digital experiences, and content production
• Experience with creative tools and workflows, including Figma and Adobe Creative Suite
• Ability to navigate executive-level conversations and manage complex stakeholder environments