Senior Client Services Manager

Job Summary

Leading the execution of contractually obligated deliverables for Grammy Awards partners, the full-time Senior Client Services Manager will manage client programs and activations, collaborate with internal teams, and identify growth opportunities, while working in a hybrid capacity from the Los Angeles area.

Key responsibilities

• Serve as the primary Client Services lead for multiple Grammy Awards and Recording Academy partners, executing client programs and deliverables
• Develop and oversee project plans and schedules, ensuring timely completion of all partner activations and budget tracking
• Collaborate with internal departments and external partners to ideate and advance experiential activations and marketing campaigns

Required qualifications

• Bachelor's degree in Business Administration, Marketing, or a relevant field
• 8+ years in a client-facing role managing complex partnerships, preferably in music, sports, or entertainment
• 6+ years of experience in brand marketing, event production, and experiential activations
• 4+ years of recent experience with earned/paid marketing and social media
• Exceptional project management skills with a proven track record of meeting strict deadlines