Senior Client Services Representative

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Dec 30, 2025

This job expires in: 30 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level

Education Level: Bachelors

Job Summary

A company is looking for a Senior Client Services Representative.

Key Responsibilities

Triage and respond to incoming client support requests
Coordinate with Product and Data Management teams on issue resolution and communicate updates to clients
Own, track, report, and manage support SLAs to ensure delivery against requirements and company goals

Required Qualifications

A minimum of three (3) years of technical support experience for SaaS products
Proven expertise in data analytics for informed decision-making
A Bachelor's degree from a recognized and accredited college or university
Currently eligible to work in the U.S. without assistance in obtaining employment visa or work authorization

COMPLETE JOB DESCRIPTION

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Company Overview

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