Senior Client Solutions Manager

Job Summary

Owning the day-to-day relationships for a portfolio of 10-15 brand-protection clients, the full-time Senior Client Solutions Manager will drive reporting, Quarterly Business Reviews (QBRs), and renewal conversations while coordinating with the account team to ensure overall client health.

Key responsibilities

• Manage client relationships end-to-end as the primary contact
• Lead reporting, QBRs, and discussions on renewals and growth opportunities
• Coordinate monitoring and enforcement activities with the account team and mentor junior team members

Required qualifications

• Several years of experience in client or account management, preferably in brand protection, IP, or SaaS
• Proven ability to lead client-facing QBRs and work with data and reporting
• Experience managing a portfolio of clients independently
• Right to work in the United States