Senior Client Solutions Manager
Job Summary
Managing a portfolio of 10-15 brand-protection clients, the full-time Senior Client Solutions Manager will serve as the primary point of contact, driving reporting, quarterly business reviews, and renewal conversations while ensuring overall client health.
Key responsibilities
- Own and manage client relationships end to end, serving as the primary day-to-day contact
- Lead reporting, Quarterly Business Reviews (QBRs), and renewal and growth discussions
- Coordinate monitoring and enforcement activities with the account team and mentor Client Solutions Managers
Required qualifications
- Several years of experience in client or account management
- Mandatory experience in brand protection, IP, or SaaS
- Proven ability to lead client-facing QBRs and work with reporting and data
- Capability to manage a portfolio of clients independently
- Right to work in the United States
Complete Job Description
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