Senior Client Solutions Specialist

Job Summary

A company is looking for a Sr. Client Solutions Specialist to join their Workforce Benefits division.

Key Responsibilities

• Maintain relationships with technology partners and serve as a subject matter expert on enrollment flows
• Diagnose and resolve case-level technology issues while communicating effectively with customers
• Collaborate with internal stakeholders to address data challenges and support case-level file exchanges

Required Qualifications, Training, and Education

• College degree or equivalent experience preferred
• 3-5 years of experience in the worksite or voluntary benefits industry
• Understanding of technology ecosystems within the FinTech industry
• Experience with API technology and Benefits Administration systems is a plus
• Intermediate skills with MS Office applications