Senior Client Success Executive

Job Summary

A company is looking for a Senior Client Success Executive to serve as a strategic partner for complex employer and health plan clients.

Key Responsibilities

• Drive multi-year strategic account plans aligned with client objectives and financial priorities
• Own revenue retention and growth across assigned accounts, managing renewals and expansion opportunities
• Advise clients on industry trends and regulatory changes while representing the company's strategic direction

Required Qualifications

• Bachelor's degree required; MBA or advanced degree preferred
• 12+ years of experience in strategic account management or healthcare consulting
• Deep knowledge of the employer-sponsored healthcare ecosystem
• Experience leading executive-level conversations and complex negotiations
• Strong administrative/technical skills, including proficiency in Microsoft Office and CRM software