Senior Client Success Executive

Job Summary

A company is looking for a Senior Client Success Executive.

Key Responsibilities

• Own and drive multi-year strategic account plans aligned to clients' business objectives and financial priorities
• Lead executive business reviews and influence client decision-making across complex stakeholder environments
• Advise clients on industry trends and represent the company's strategic direction in executive forums

Required Qualifications

• Bachelor's degree required; MBA or advanced degree preferred
• 12+ years of experience in strategic account management or enterprise client leadership
• Deep knowledge of the employer-sponsored healthcare ecosystem
• Proven success managing large, complex enterprise accounts with multiple stakeholders
• Experience with CRM software; Salesforce experience preferred