Senior Client Success Manager

Job Summary

A company is looking for a Senior Client Success Manager.

Key Responsibilities

• Drive revenue by securing best-practice enrollment communications campaigns
• Manage long-term client relationships to ensure 100% retention and high satisfaction
• Advocate for clients to fulfill sales references and expand product offerings

Required Qualifications

• Able to build relationships as a trusted thought-partner
• Proficient in crafting data-driven insights to influence customer decisions
• Subject matter expert on the product with knowledge of best practices
• Able to navigate complexities of client relationships across various stages
• Experience in a high-growth company and understanding of employee benefits