Senior Client Success Manager

Job Summary

A company is looking for an Account Manager (Client Success).

Key Responsibilities

• Build and own Mutual Success Plans aligning customer objectives with measurable outcomes
• Identify and pursue expansion opportunities within assigned accounts
• Lead executive-level conversations to uncover business challenges and position solutions

Required Qualifications

• 5+ years of experience in a revenue-owning role such as Client Success or Strategic Account Management
• Proven experience in retaining and growing revenue within enterprise or mid-market accounts
• Background in influencer marketing, martech, SaaS, or agency environments
• Demonstrated success in building and forecasting pipeline tied to renewals and upsells
• Strong cross-functional collaboration experience across various teams