Senior Client Success Manager

Job Summary

A company is looking for a Senior Client Success Manager, Legal Marketing.

Key Responsibilities

• Serve as the primary point of contact for clients, ensuring clear communication and understanding of their needs
• Analyze client performance data and prepare monthly reports with actionable insights
• Build and maintain long-term client relationships to ensure satisfaction and retention

Required Qualifications

• 5+ years of Account Management/Client Success experience, preferably in legal marketing
• Bachelor's degree in Marketing, Business, Communications, or a related field
• Experience managing client relationships and delivering digital strategies
• Solid digital marketing expertise, including SEO, paid media, and social media
• Proficiency with Content Management Systems (CMS) like WordPress