Senior Client Success Manager

Job Summary

A company is looking for a Senior Client Success Manager - FS Banking.

Key Responsibilities

• Develop trusted advisor relationships with stakeholders in defined accounts
• Establish a metrics framework to measure business value and encourage best practices
• Advocate for the account within the company, managing escalations and coordinating actions

Required Qualifications

• BA/BS Degree or equivalent business experience
• 10+ years of relevant work experience, with 5+ years in FS/Banking Client Success management or consulting
• Strong consulting skills with proven results as a trusted advisor
• Ability to prioritize and perform effectively under pressure
• Strong knowledge of business processes and applications