Senior Client Success Manager

Job Summary

A company is looking for a Senior Client Success Manager.

Key Responsibilities

• Own the client relationship as the primary point of contact throughout project lifecycles
• Manage multiple concurrent engagements, ensuring projects stay on scope, schedule, and budget
• Run effective meetings with clear agendas and outcomes while handling operational details

Required Qualifications

• 4+ years in a client-facing project management or customer success role in software services or consulting
• Working knowledge of Salesforce and/or MuleSoft
• Proven ability to manage multiple projects simultaneously
• A genuine bias for action and ability to make quick decisions
• Experience with Agile or sprint-based delivery is a plus