Senior Client Success Strategist

Job Summary

Supporting Enterprise clients, the full-time Senior Client Success Strategist will manage a portfolio of accounts, ensuring client renewal and growth while fostering strong professional relationships and delivering strategic insights remotely.

Key responsibilities

• Strengthen and grow relationships with a portfolio of 5-10 enterprise accounts
• Serve as the primary point of contact, responding to client requests and providing business reviews
• Identify opportunities to align product roadmaps with client business objectives

Required qualifications

• 3+ years of experience managing large recurring enterprise deals
• Proven track record of building lasting relationships with key stakeholders
• Strong project management skills with the ability to prioritize effectively
• Analytical mindset with a passion for data-driven decision-making
• Exceptional communication skills with a consultative approach to client interactions