Senior Client Support Specialist
Job Summary
Supporting the Sky Road Product Suite, the full-time remote Senior Client Support Specialist will manage client trade workflows, onboard new clients, and ensure application layout consistency while collaborating with development and project management teams.
Key Responsibilities
- Support Sky Road client trade workflows and templates
- Onboard new client funds and trade workflows
- Document client trade workflows, trading templates, and permission models
Required Qualifications
- Experience working in a support capacity
- Experience with Trade and Order Management systems or workflows
- Understanding of core financial data domains including issuers, instruments, and pricing of financial products
- Strong Excel skills, including the ability to join, pivot, and summarize data
- Ability to troubleshoot support issues
Complete Job Description
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