Senior Collections Vendor Manager

Job Summary

A company is looking for a Head of Collections Vendor Management.

Key Responsibilities

• Manage and monitor the performance of external vendors responsible for collections services
• Collaborate with internal stakeholders to align vendor performance with strategic objectives
• Ensure agency partners deliver a personalized and effortless borrower experience

Required Qualifications

• MBA from a top-tier business school with consulting experience
• Strong quantitative and modeling skills; proficiency with SQL, Python, or similar tools
• Proven track record of managing external vendors and holding them accountable
• Knowledge of compliance and regulatory requirements in the financial services industry
• Ability to thrive in a fast-paced, high-growth environment