Senior Community Marketing Manager

Job Summary

A company is looking for a Senior Community and Advocacy Manager to lead customer advocacy and community initiatives.

Key Responsibilities

• Own and scale customer advocacy programs by recruiting and activating advocates for various needs
• Deliver high-quality customer stories and proof points for marketing and sales enablement
• Lead executive-level customer engagement through advisory boards and recognition programs

Required Qualifications

• 10+ years of experience in customer advocacy and/or community marketing in a B2B SaaS environment
• Proven ability to influence and align cross-functional teams without direct authority
• Strong experience in managing third-party review sites
• Tech-savvy with experience in CRM and customer communication tools
• Familiarity with customer marketing advocacy software is a plus