Senior Consultant

Job Summary

A company is looking for a Senior Consultant to lead the implementation of workforce management solutions and ensure customer success.

Key Responsibilities

• Lead the evolution of the implementation methodology and manage multiple enterprise projects
• Configure products according to solution blueprints and deliver customer training
• Advocate customer needs and ensure smooth implementation and adoption of the platform

Required Qualifications

• 5+ years of experience in software implementation, configuring Workforce Management solutions, or Customer Success
• Bachelor's degree or equivalent experience
• Highly motivated team player with a focus on customer satisfaction
• Exceptional relationship-building skills and situational presence
• Polished communicator with strong negotiation and diplomacy skills