Senior Consumer Experience Consultant

Job Summary

A company is looking for a Senior Consumer Experience Professional.

Key Responsibilities

• Support operational readiness, launch execution, and post-deployment stabilization activities
• Serve as a command center consultant during product, system, or experience launches
• Track, maintain, and analyze RAID logs and other operational documentation

Required Qualifications

• 5+ years of experience in consumer operations and/or data analytics
• Experience supporting operational readiness, command centers, incident triage, or launch/post-deployment support
• Proficiency in Microsoft Office tools (Word, PowerPoint, Excel, Teams, Forms)
• Strong experience creating, maintaining, and analyzing RAID logs
• Ability to work independently with minimal supervision