Senior Consumer Experience Strategist

Job Summary

A company is looking for a Sr. Consumer Experience Strategist to enhance customer experience through collaboration and data-driven insights.

Key Responsibilities

• Lead customer-focused initiatives by understanding consumer needs
• Co-create and implement design concepts while driving an iterative approach to experience design
• Define new product and service value propositions and build business cases for their commercial potential

Required Qualifications

• Bachelor's Degree in Communications, Marketing, or a related field or equivalent relevant work experience
• 5 years of experience in strategy consulting, customer experience, or related consumer-focused functions
• Proven decision-making and problem-solving abilities
• Ability to translate research into actionable insights and strategies
• Experience with project management tools and methods