Senior Contact Center Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Feb 24, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Sr Contact Center Systems Engineer - Remote.

Key Responsibilities

Manage and optimize complex table-driven contact flows and large data tables within Amazon Connect
Build, enhance, and maintain Amazon Lex V2 bots for automated customer interactions
Integrate Amazon Connect with AWS services and troubleshoot call flow and telephony issues

Required Qualifications

Bachelor's degree in computer science or related field, or equivalent experience
5 years of experience with infrastructure technologies
Experience with Amazon Connect and Lex V2
Understanding of AWS services such as DynamoDB, Lambda, S3, and CloudWatch
Must be eligible to work in the United States without visa sponsorship

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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Website

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